Research & Insights

The Post-Algorithmic Era Has Arrived

By Bill Franks, Dec 14, 2017

Last week, IIA hosted our annual Predictions and Priorities webinar, as well as the associated research brief. When we sat down to determine what we should focus on this year, Tom Davenport and I both immediately raised a trend that we’ve recently been discussing with organizations. After reconciling our semantics, we realized that we were both excited about the same base trend. I want to reiterate it here as I think it is a critical trend to understand and adapt to. Namely, “the post-algorithmic era has arrived”.

Read More »

What We Talk About When We Talk About AI

By Thomas H. Davenport, Dec 12, 2017

What do we call the collection of technologies that make up what we used to call “artificial intelligence?” This conundrum reminds me of a Raymond Carver short story (and book) called What We Talk About When We Talk About Love. Artificial Intelligence (AI) isn’t quite as ambiguous a concept as love, but it’s moving in that direction.

Read More »

Inquiry Response: Thoughts on a Bottom-up, Change Management Approach

By Jenny Schmidt, Dec 11, 2017

Available to Research & Advisory Network Clients Only

Inquiry:

Now that we have our EDW technology in place, my group’s challenge is developing analytics talent across the enterprise. How can we do this in a way that gets us to where we need to be without increasing resistance from the business?

Read More »

2018 Analytics Predictions and Priorities

By Bill Franks, Thomas H. Davenport, Robert Morison, Dec 07, 2017

Available to Research & Advisory Network Clients Only

Each year, the International Institute for Analytics takes time to focus on the latest analytics trends and the most pressing analytics challenges currently facing organizations. We gather the basis for our predictions from our day-to-day work supporting and advising analytics leaders and programs. Our insights arise from the breadth of expertise and cross-industry perspectives we receive every day from our clients, partners, and members of the IIA expert network. This is our 8th annual look forward into the upcoming year.

Read More »

Improving Analytics Measurement  Part 2 of 5 – Intent

By Robert Morison, Dec 06, 2017

Available to Research & Advisory Network Clients Only

Across the four categories of measurement, our survey respondents (by a slight margin) rate themselves best at measuring analytics Intent: “Are we working on the right things – the things that will make a difference to the enterprise?” Answering the question entails formulating and evaluating activities at two levels.

Read More »

Inquiry Response: Planning to Standardize Metrics Across the Enterprise

By Mark Molau, Dec 04, 2017

Available to Research & Advisory Network Clients Only

Inquiry:

We’re moving to establish standardized metrics across our business units and divisions. What’s important to consider as we begin this transition? How can we socialize what we create and encourage adoption?

Read More »

Phone Briefing: Improving Measurement of Analytics

By Robert Morison, Dec 01, 2017

Available to Research & Advisory Network Clients Only

One of the continual challenges for analytics leaders is measuring the work of their analytics groups and communicating the results to business leaders. Sound measurement and transparency form the foundation for strong working relationships, adequate funding of analytics, and trust in the analytics organization. In this phone briefing, IIA Lead Faculty Member, Bob Morison shares highlights of recent research and discuss best practices in the four key domains of analytics measurement: Intent, Performance, Results, and Health.

Read More »

Inquiry Response: Growing Data Driven Decision-Making as a Core Competency

By IIA Faculty, Nov 27, 2017

Available to Research & Advisory Network Clients Only

Inquiry:

I’m involved in a long term project to make data driven decision-making a core business competency and are planning a champion network. We have a federated structure that will give autonomy to the business units, and we’ll also have a center of excellence. What advice can you offer us as we move forward?

Read More »

Improving Analytics Measurement: Part 1 of 5 – Overview

By Robert Morison, Nov 27, 2017

Available to Research & Advisory Network Clients Only

One of the continual challenges for analytics leaders is measuring the work of their analytics groups and communicating the results to business leaders. Sound measurement and transparency form the foundation for strong working relationships, adequate funding of analytics, and trust in the analytics organization. The work of analytics organizations – or any groups chartered to improve enterprise performance by adding capability and introducing change – can be assessed comprehensively through four questions.

Read More »

Numbers don’t lie, and they don’t judge. They don’t care if you’re a woman, or where you grew up, or if you speak with an accent. These are some of the thoughts I’ve had after speaking at the Grace Hopper Celebration of Women in Computing Conference and the Women in Statistics and Data Science Conference. After my presentations, I met with diverse groups of young women who are entering fields rooted in math and science. They wanted to know how I got here, what kind of training I’ve had, how I got on the management track, and how I came to lead a data analytics team at Microsoft.

Read More »