Research

Inquiry Response: Identifying Enterprise Opportunities for RPA

By IIA Expert, May 28, 2018

Available to Research & Advisory Network Clients Only

Inquiry:

We’re exploring robotic process automation (RPA) for the enterprise. Where does RPA stand in the market and how can we get started?

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In this context, BI is a highly evolved form of decision support software whereas OI is an emerging next-generation form of digital automation. And that is a very big difference indeed.

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The “Last Mile”:  Keys to Successfully Embedding Analytics in Core Organizational Processes

By Blake Johnson, May 08, 2018

Available to Research & Advisory Network Clients Only

2018 Analytics Symposium – Santa Clara Session Recording

The critical capability for analytics organizations today is the ability to seamlessly integrate analytics into high-value, large-scale organizational processes. This “last mile” to major business impact depends on two cross-functional “bridging” capabilities: 1) establishing leadership by senior business executives, who are the only people capable of driving change in core organizational processes, and 2) carefully designing analytics so that they can be “embedded” into current organizational processes and IT systems, which is required for them to be executable at scale. Blake described best practices for establishing these capabilities identified in a recently completed two-year study, and the rapid scaling of analytics business impact they make possible.

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Inquiry Response: Planning for Data Governance

By Gregory Nelson, Mar 26, 2018

Available to Research & Advisory Network Clients Only

Inquiry:

We’re implementing a data governance program to support our larger analytics capabilities. What are some of the first steps to start building a data governance strategy? What “gotchas” should we keep an eye out for along the way?

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Inquiry Response: How to Think About Cleaning Up Enterprise Data

By IIA Expert, Feb 12, 2018

Available to Research & Advisory Network Clients Only

Inquiry:

My team is tasked with guiding data cleanup as part of our data governance efforts. Is there an efficient way to discover where the problem areas are in the enterprise data sources? What should we consider as we think about solutions?

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If you’re in the analytics space, then you almost certainly have at least one “dashboard” customers use. I generally define dashboards as the landing page for your service when people log in, and so keep that in mind as you browse these design suggestions…

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Inquiry Response: With New Technology, Focus on your Business Needs and Goals

By Mic Farris, Jan 29, 2018

Available to Research & Advisory Network Clients Only

Inquiry:

We want to lead our company into new analytics frontiers. How do we know what technology we to be looking at next?

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Inquiry Response: Managing Tableau Implementation

By IIA Expert, Jan 22, 2018

Available to Research & Advisory Network Clients Only

Inquiry:

Our enterprise analytics team is being urged to use Tableau for reporting and visualizations rather than our current tool, Cognos. We’re looking for insights on implementation of Tableau for the enterprise.

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While many companies are investing in online and other digital tools, most have not developed a comprehensive omnichannel strategy to deliver great customer experiences over multiple customer touch points. Legacy marketing mindsets, just like legacy IT mindsets undermine the ability of companies to explore and experiment with all whole new range of digitally enabled customer engagement tools.

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Inquiry Response: Balancing Centralized and Decentralized Analytics Functions

By Dave Cherry, Jan 08, 2018

Available to Research & Advisory Network Clients Only

Inquiry:

We are interested in discussing what specific use cases and responsibilities should be assigned to central analytics function and what use cases are better allocated to decentralized business units.

Another consideration would include analytic employee engagement – variety of work, career pathing, shared expertise, training/development, retention, and connection of decentralized resources. 

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