The Chief Analytics Officer’s Guide to Employee Attrition

The Big Ideas

  • The most important difference between employee versus customer churn is that a business has the greatest choice in hiring someone; predictive analytics can play a formative role in the employee mix.
  • Advanced analytics can use transactional sales or production figures to calculate individual employee value curves and breakeven values for each employee.
  • In predictive hiring, look for signals that reliably show a candidate is more likely to stay longer in the role. The result of a good model will be better employees and a higher average employee lifetime value.<

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